WA Department of Commerce - Outlook Web App

To access your email from home or a remote location, use the Outlook Web App. (opens in a new window)

Outlook sign-in screen showing email and password fields
Screenshot of the Outlook Web App sign-in page showing the email and password fields.

Remote access tips

Use your full agency email address and network password when signing in.

What's New?

Multi-Factor Authentication (MFA)

Similar to bank login verification, Outlook Web Access (OWA) requires verification through Multi-Factor Authentication. Follow the MFA setup instructions.

Before you begin

  • Have your mobile phone ready to receive a call, text message, or authenticator notification.
  • Know your full agency email address and network password.
  • Be prepared to complete the setup in one sitting to avoid verification lockouts.
  • Open https://aka.ms/mfasetup, as listed in the official MFA files

Sign-in Screen Changes

You will no longer be able to select Use Outlook Web App Light or Private Computer. Users will be logged out after 30 minutes of inactivity.

Step-by-step instructions

  1. Open the Outlook Web App Instructions PDF (your browser may preview or download it).
  2. Review the document using your browser's PDF viewer or a PDF application.
  3. Follow each step to complete your Outlook Web App setup.

Need help?

For assistance, contact Commerce Customer Service:

(360) 725-2676

comcustserv@commerce.wa.gov.

Disclaimer

Commerce and staff are not responsible for personal computer devices unless they are provided by the agency. This page is intended to assist you in resolving issues related to accessing OWA. Use at your own risk.